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Refuge Referral

We can refer women who need somewhere safe to stay when it is no longer safe for them to continue to live in their current home. It gives them time and space to think about their options. If you think you might need emergency accommodation please call 020 8445 8060.

Practical and emotional support

Our client support team can make a referral to a refuge on your behalf. Once you are in refuge, the refuge can help with registering you with a new doctor; securing new school places for children; applying for benefits; contacting solicitors and obtaining legal advice; dealing with immigration issues and looking at available rehousing options. Your key worker at the refuge will help you to draw up a safe support plan dependent on your individual needs, which are reviewed regularly.

Your key worker at the refuge is also there to provide emotional support. They understand the enormity of what you have been through and will try to help you to make sense of what has happened. Their role is not to judge or blame, but to accept and support and to help you to reflect and consider all your options.

Strict confidentiality

The professional client support team are specifically trained in working with women affected by domestic violence. They understand the issues in Jewish communities. Any information they are given is strictly confidential and issues and people who are in refuge accommodation are not discussed outside. You can be secure that information about you and your situation will not be passed on to anyone without your knowledge.


Referrals to refuge accommodation may be made directly by any woman in need or through a professional agency.

If you are in need of refuge accommodation, please contact the the JWA Head Office on: 020 8445 8060or, out of hours please call the JWA Helpline on freephone 0808 801 0500.