Updated on 18 March 2020
This page will be updated as the situation develops and date stamped.

How JWA is responding to the spread of the virus

Following the latest direction from the government to avoid all non-essential contact, JWA is moving to remote working with immediate effect.

Whilst some of our events and activities are being reviewed so that we can plan adjustments, we want to reassure that JWA’s core services are continuing:

  • Our domestic abuse and sexual violence telephone support lines are open as usual
  • We are continuing to offer a holistic service for women and girls who need our support, including casework and counselling
  • Face to face appointments are being replaced with phone or video calls, other than in very limited cases

This is an evolving situation which the senior management team and trustees are monitoring closely.

Our first priority remains to safeguard the health and wellbeing of our staff, volunteers and the women we support, and we will continue to review how best to operate and update our communications accordingly.

What to do if you need support from JWA

If you are affected by domestic abuse or sexual violence, you can continue to contact us in the usual ways:

Domestic abuse helpline 0808 801 0500 
Mon-Thurs 9.30am-9.30pm

The Dina Support Line (sexual violence) 0808 801 0656
Mondays 10am - 12noon; 1pm - 3pm
Tuesdays 10am - 12noon; 1pm - 3pm
Thursdays 1pm - 3pm

Email us at [email protected]

See our updated safety advice, in light of self and household isolation.