Updated on 14 April 2020
This page will be updated as the situation develops and date stamped.

How JWA is responding to the spread of the virus

JWA has successfully moved to remote working and continues to offer all our core support services:

  • Our domestic abuse and sexual violence telephone support lines are open as usual
  • We are continuing to offer a holistic service for women and girls who need our support, including casework and counselling
  • Face to face appointments have been replaced with phone or video calls

We are extremely concerned about the additional impact of the lockdown on women and children affected by domestic abuse and sexual violence, and are doing everything possible to provide support. We have:

  • Prioritised the delivery of a new Web Chat facility on our website, which we will promote
  • Advertised to the community in the Jewish press, on social media and by email, that JWA's work is continuing
  • Delivered Passover packages and are providing women with extra financial help in light of the lockdown, including for rent, essential bills, access to the internet and laptops for homeschooling. We have also secured additional access to emergency accommodation.

This is an evolving situation which the senior management team and trustees are monitoring closely.

Our first priority remains to safeguard the health and wellbeing of our staff, volunteers and the women we support, and we will continue to review how best to operate and update our communications accordingly.

What to do if you need support from JWA

In an emergency, please call 999.

If you are affected by domestic abuse or sexual violence, you can continue to contact us in the usual ways:

Domestic abuse helpline 0808 801 0500 
Mon-Thurs 9.30am-9.30pm

The Dina Support Line (sexual violence) 0808 801 0656
Mondays 10am - 12noon; 1pm - 3pm
Tuesdays 10am - 12noon; 1pm - 3pm
Thursdays 1pm - 3pm

Email us at [email protected]

If you need support outside the above hours, please contact the 24 hour National Domestic Abuse Helpline online or on 0808 2000 247.

See our updated safety advice, in light of self and household isolation.