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Our services

Empowering you

All JWA’s services aim to enable and empower you to take back control of your life.

And all our services are free and totally confidential.

Our trained staff will provide you with information, advice and support that is relevant to your own circumstances. Together, we will work to draw up a plan of support which suits your specific needs and requirements.

Supporting you confidentially

The services that we can offer women affected by abuse include:

  • Helpline – a confidential, non-judgemental, listening service 0808 801 0500
  • Client Support – emotional and practical support from a dedicated support worker (including legal, welfare benefits, housing) while you consider your options
  • Refuge – safe, kosher, emergency accommodation
  • Counselling – free, therapeutic sessions with trained counsellors
  • Specialist Children’s Worker – individual sessions for children to help them come to terms with what they’ve seen and heard, and build resilience for the future

Informing you

We will not judge or force our opinions on you, but we will make sure you are given objective advice and feel believed, never blamed.

We’ll help you to understand your options so you can make informed choices.

Services for the wider community

As well as offering services to individual women and their children, we also offer a range of services to the community as a whole, designed to improve awareness and understanding of domestic abuse and how to prevent it.

  • Education in schools – sessions in secondary schools on healthy, safe relationships and warning signs of abuse
  • Training  – basic and advanced domestic violence training for communal professionals. Click here for more info
  • Talks – speakers available for community groups which would like to raise awareness of violence and abuse

If you are a man who is living with domestic violence, we can signpost you to agencies who will be able to help you – please download our men’s leaflet for details.