This privacy policy sets out how Jewish Woman’s Aid uses and protects any information that you provide to us.

Jewish Woman’s Aid is committed to ensuring that your privacy is protected and this policy sets out how Jewish Woman’s Aid uses and protects any personal data that we hold, and your rights around your own data. Please see the section of this policy on ‘Your rights’ for more information on how to exercise those rights, including how to access your data and how to object to your data being processed. ‘Personal data’ is any information that relates to a living, identifiable person. This can include your name, contact details and other information we gather as part of our relationship with you. We only process data if we need it for a specific purpose, as explained below, and we only keep it for as long as is necessary for those purposes before securely destroying it. Some retention periods are based on legal requirements while others take into account practical needs to keep the data. Jewish Woman’s Aid may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 April 2018.

Clients In order to provide help and support to Jewish women affected by domestic violence and abuse, we collect your name and contact details, and information about your situation, and what help and support you need so we can provide our services, including our Helpline, counselling and therapies. We will also ask you for feedback on our services. We process your information on the legal basis of our legitimate interests of being able to support you in the most appropriate way, and understand how effective our services are. Where we need consent for processing certain information we will make that clear at the time we gather that information. We ask about your religion so that we can ensure you are supported in the right way, which may involve signposting you to another agency. We process information about religion on the legal basis of processing relating only to our members as a not-for-profit body with a religious aim, and we will not disclose this information outside of JWA without your consent. We will always be careful about how we contact you, and keep your information strictly confidential, sharing details only with the people involved in your care, unless we fear for your imminent safety and believe you need the help of another agency such as the police or the NHS.

 

Supporters We rely on donations and membership to support our services, which are provided free to those who need them. To process donations we collect and process your name, contact details, and information about the donation and any Gift Aid. This is based on the legal basis of pursuing our legitimate interests of receiving donations to support our work. If you would like to receive updates about our work and fundraising appeals we will use your contact details to communicate with you, in the format that you choose. This processing and contact is based on your consent. You can unsubscribe from electronic communications at any time. We want to improve how we talk to you and the information we provide. We may send out selected information that we think may be particularly appropriate to you, based on an understanding of the data that we hold about you.

 

Colleagues When you apply to work for us, as an employee or as a volunteer to provide our services, we collect information as part of the application and recruitment procedure including your name, contact details, and experience, and we ask for references and criminal information. When you work with us we will continue to process your personal data in order to manage our relationship with you. This processing is based on the legal basis of it being necessary for your employment contract or for pursuing our legitimate interests of managing the employee/volunteer relationship, and protecting the people we provide services to.

 

Other people we work with When we work with you to provide education or training we will process your name, contact details and some information about your work, in order to arrange and manage the provision of appropriate sessions. We will also ask you for feedback on the education or training. This processing is necessary for the contract to provide the sessions, and for pursuing our legitimate interests of evaluating and improving our education and training offer. If you would like to receive updates about our work and fundraising appeals we will use your contact details to communicate with you, in the format that you choose. This processing and contact is based on your consent. You can unsubscribe from electronic communications at any time.

 

Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access, disclosure or loss, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect and hold. Our website uses cookies; please see our cookie policy below for more information on the cookies we use. Records are held both electronically and on hard copy. Our fundraising and volunteer database, eTapestry, is operated by Blackbaud and is held on secure servers in the USA. Our client database Oasis, is operated by IT Works and is held on secure servers in the UK. Our employee files are held in hard copy. Hard copy records of any personal information relating to supporters, clients or colleagues are locked away at our offices or in our secure archive facility, provided by Rogers Removals, until they are securely destroyed at the end of the relevant retention period. Jewish Women’s Aid is audited annually and this report is submitted to the Charity Commission. Our financial procedures are reviewed regularly by our board of trustees. We will not sell, distribute, lease or otherwise share your personal information with third parties, apart from the ways we have explained above, unless we have your permission or are required by law to do so.

 

Website Please be aware that if you use the website your data (as outlined in this policy) will be available to our website provider, but only for the purposes of providing you and us with the appropriate services.

1. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
2. They will store your data for a maximum of 7 years.
3. This processing does not affect your rights as detailed in this privacy policy.

 

Your rights You may request details of personal information which we hold about you. If you would like a copy of the information held on you please make your request in writing: Jewish Women’s Aid PO Box 65550 London, N3 9EG Email: [email protected] If you believe that any information we are holding on you is incorrect or incomplete, please write to us, or email us, as soon as possible. We will promptly correct any information found to be incorrect. If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by contacting us. If we are relying on your consent to process your data, you can withdraw your consent at any time by contacting us. You have a right to object to, or restrict, the way we process your personal information in some circumstances, or to ask for your information to be erased. To make a request about any of these rights, please write to us, or email us at [email protected]. You have a right to complain to the Information Commissioner’s Office (ICO) about the way in which we process your personal information. You can make a complaint on the ICO’s website https://ico.org.uk/

 

COOKIES POLICY

Like many websites, we sometimes place small data files – known as cookies – on to your computer.

We use cookies in two ways. Cookies make functions on our site work at their best for you. When you save your local preferences, a cookie will be placed on your computer so the site will remember your preferred settings on your next visit.

We also use cookies to measure how our visitors are using our website, so we can ensure the site is working at its best.

Our cookies are not used to identify you personally and you can manage or delete them as you wish.

To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.

Google Analytics cookies

We only use Google Analytics cookies on our site. They measure how our website is used.

Google Analytics stores information about visitor behavior in an anonymous form. We do not collect or store your personal information, nor do we allow Google to use or share our analytics data.

Google Analytics collects information about what pages you visit, how you got to the site, how long you are here and what you click on.

The following cookies are set by Google Analytics:

Name	Typical content	Expires
_utma	randomly generated number	2 years
_utmb	randomly generated number	30 minutes
_utmc	randomly generated number	when you close the browser
_utmx	randomly generated number	2 years
_utmxx	randomly generated number	2 years
_utmz	randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search)	6 months

 

To opt out of being tracked by Google Analytics across all websites visit:

http://tools.google.com/dlpage/gaoptout

If ever we want to collect personally identifiable information through this website (an online survey, for example), we will always inform the user of its intended use. We will never use this information for any other purpose than that stated, nor will we hand this information out to any third-party.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.